12-1-08

Customer Service deals with customer complaints and also ask for some feedback based on their experience of the services or products they receive. Sometimes customer service satisfy their customers by giving them credit onn their next purchase for a certain time period. Marketers feel that the worst customers are the ones that don’t make a complaint about their products or services. Those customers are likely to switch over to a different company to receive different services. 1- 800 numbers are also expensive for businesses to have.