Customer Service:
-complaints/feedback
-what do you do after you get feedback?
-call 1-800 numbers
-free for customers
-expensive for company
-outsource to India
-live chat
-FAQ’s
-time, improve quality of experience
Customer Service:
-complaints/feedback
-what do you do after you get feedback?
-call 1-800 numbers
-free for customers
-expensive for company
-outsource to India
-live chat
-FAQ’s
-time, improve quality of experience