Class 7

Topics of the Day

  • Testing/MR
  • Databases/data mining
  • Internet Customers
  • Customer Behavior on the net
What are some of the reasons for conducting a test? 
To determine the standard practice, develop strategic and tactical questions
When designing a test include market variables, choose a type of test that will yield useful information, choose a pool of samples that is representative of your target market.
Hierarchy of Internet Strategies:
  1. Customerization
  2. Personalization
  3. Transaction
  4. Interaction
  5. Information
Why do people use the internet?  It’s mostly task oriented.  People pay bills, entertain themselves, communicate, do research, etc.
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