The project has gotten bigger in terms of the scope of collaboration and a recognition of the need to incorporate other stakeholders and community leaders in the planning process and to predicate the project upon a great deal of community-based research. This is requiring a longer development phase, but we think it will help ensure we don’t squander our resources and that the project will be useful as a productive and well-positioned test of the use of a hyper local news site for community and revenue building in support of sustainable high quality journalism. Professor Vera Haller is taking a leading role on this project, along with a marketing consultant hired from Baruch’s business school.
We are building a database of local businesses. We have four business students working as interns and literally going block by block to gather information and then they are working to enter that information into a database. There will be two rounds of data collection. Right now, they’re gathering basic factual information about local businesses. The database will be incorporated into the platform we will build. We believe the database will present major advantages across all three priority areas — informing and enriching content, revenue-building and community-building aspects of the project.
We are engaging local community leaders in an advisory board that will have input and impact in the development stage. We want to ensure the site is going to be useful and that members of the community feel they’ve been included in the design and development process. What we don’t want to do is to build the site and then seek to engage them because, by that point, their input would be less useful. We want them to feel this is a community site and that means we need to reach out to the community before it’s built.
Along the same lines, we also are holding at least two focus groups to ensure the content and services offered through the site are designed with real information from the community and not just our speculation about what the community might want.
We are awaiting a proposal for a phone application that would allow those who download it to hear about specials in real time at local restaurants. We anticipate that this could produce revenue from the consumer side and from the advertisers and also help to engage both and build community.
Based upon all of this, we will develop specifications for the site and its features. We went through an extended period of discussions and research about technology platforms and alternatives. We decided against building a platform from scratch. We decided it ultimately will be more efficient to have a platform that’s based upon Drupal or WordPress. We think that would be less expensive and would give us greater flexibility and control in-house. Lisa Williams, of Placeblogger and M.I.T., has been extremely helpful. What we intend to do is to use either Drupal or WordPress and then work with Craig Stone, who is in our journalism department at Baruch, in collaboration with outside developers/designers as needed, including, most likely, Duy Linh Tu of Columbia Journalism, to build the site. The site, in addition to presenting multimedia content, will need to include capabilities for many opportunities for interactivity (including a click voting feature), registration of readers/contributors, rewarding readers for participation (free lunch or other prizes for participation-related contests), social networking, revenue-building (including advertising, coupons, contributions/donations), and measurement and assessment of user experience and success of the site.
We have some editorial content and will be working to develop more content through some of the intake being done during round two of the database data collection process (including multimedia content) and by hiring editorial interns for the spring semester who will work with journalism faculty. In addition, and equally significantly, we will be aggregating related content from other food news sites, seeking to incorporate information from resources such as EveryBlock, Chowhound, MenuPages, and other sites, and encouraging/rewarding user-generated content.